why shop from us

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  • 15-day money back guarantee

    not satisfied? return your purchase within 15 days for a full refund, no questions asked.

  • fast & free returns

    unlike big international companies, we handle returns quickly and locally, enjoy free pickup and fast replacements

  • same day delivery

    enjoy free delivery across the islands, with an option for fast same-day service to get your items quickly

  • safe online payments

    shop confidently with our secure payment system, using advanced encryption to protect your details
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featured products

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testimonials

  • " I've never experienced such quick and reliable service! The same-day delivery is perfect for last-minute needs, and knowing I have a 14-day money-back guarantee makes shopping here worry-free. Their customer care is amazing—always ready to help with any questions. Highly recommend! "

    Maria B.

    ⭐⭐⭐⭐⭐

  • " Returning an item was so easy! They picked up the product for free and replaced it quickly. It's so much better than dealing with big international companies where you have to wait forever. The customer care team was super helpful and made the process a breeze. This local service is the best! "

    Josette Cauchi

    ⭐⭐⭐⭐⭐

  • " I love shopping here because their secure payment system and quick delivery are top-notch. The 14-day money-back guarantee is reassuring, and their easy return process is a huge plus. Customer care was fantastic—they genuinely care and are always there to help. Great experience! "

    Paul S.

    ⭐⭐⭐⭐⭐
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unmatched quality

Our products are crafted with exceptional quality and innovation. Developed through extensive research and expert collaboration, they come with a 15-day money-back guarantee if you're not satisfied

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why us?

superior local service

Unlike international retailers, our local service in Malta & Gozo offers hassle-free returns and swift support. Enjoy fast, reliable resolutions and avoid long waits and complicated return processes

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need assistance?

we've got you covered

Your satisfaction is our utmost priority. If you're not completely satisfied, we'll gladly refund your purchase in full. Our support team is available every day, standing by to assist you whenever you need us.

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our story

At theShopland, we’re more than just a team—we’re committed to exceptional service. Since our launch in Malta in 2021, we’ve focused on providing products that simplify and enhance your daily life, all around the island. We take pride in going above and beyond to ensure your satisfaction, because your happiness is our ultimate goal.

frequently asked questions

What if I'm not satisfied with the product?

We offer a 15-day money-back guarantee. If you're not satisfied with your purchase, you can return it within 15 days for a full refund. Please contact our customer care team on Whatsapp at +356 7712 4202 to initiate the return process.

What should I do if I receive a faulty item?

If you receive a faulty item, please contact our customer care team via WhatsApp at +356 7712 4202. To help us address the issue promptly, please send us a video showing the fault. We will assist you with a replacement or a refund.

Is it safe to pay online?

Yes, online payments are completely secure. We use advanced encryption technology to protect your payment information and ensure a safe transaction process.

I didn't receive my item. What can I do?

If you haven't received your item, please contact our customer care team via Whatsapp +356 7712 4202. We will track your order and work to resolve any delivery issues as quickly as possible.

Is delivery free?

Yes, delivery is free throughout Malta and Gozo. However, same-day delivery (only Malta) is available for an additional charge. Please select this option during checkout if you need your order delivered on the same day.

I ordered to Gozo. How many days will the delivery take?

Delivery to Gozo typically takes approximately 2-3 working days. We strive to get your order to you as quickly as possible.

What days and times do you deliver?

Deliveries are made between 4-8 PM on weekdays and between 1-5 PM on Saturdays. Please ensure someone is available to receive the delivery during these times.

What are the requirements for same-day delivery?

To qualify for same-day delivery, please place your order before 3 PM during the week and before 11AM on Saturdays. Orders placed after this time will be processed for the next available delivery slot.

Do you offer a product guarantee?

Yes, we offer a 2-year guarantee on most of our products. This warranty covers manufacturing defects and ensures that you receive high-quality items.